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BLE not detected on some phones

Posted: 06:19, 21 Apr 2016
by aminbaig

I have a TI chip BLE 4.0 which I have configured as an iBeacon. I am using Radius network Locate Beacon app and your BLE scan app. The problem is that on some phones its detected and on others it is not. For instance, I have a Lenovo with Android 4.4.2 and it is detecting my beacons with both apps.

While I have a Samsung Note 3 with Android 5.0 and it does not detect the beacons with both apps.

The funny part is that my Note 3 was detecting beacons when it had 4.4.2 but then I recieved an update to 5.0 and it stopped detecting the beacons. All other bluetooth devices like headphones work fine.

Please advise.
Thanks in advance guys

Re: BLE not detected on some phones

Posted: 08:58, 26 Apr 2016
by alex
Does it run other BLE scanning apps? Updating Android OS should pass smoothl...
We've just updated the BLE plug-in and are publishing a new client using that, there is more general info here on the subject:



Re: BLE not detected on some phones

Posted: 10:46, 29 Apr 2016
by aminbaig
That's the funny part. On my Lenovo, it is detected by every scanning app I have. But on the Note 3, it is note detected at all by any scanning apps.

What are your thoughts?

Re: BLE not detected on some phones

Posted: 12:31, 30 Jun 2016
by Fredrik
It seems the Note 3 in particular has some problems with Bluetooth. Can you try any other Android device?